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Motion Graphic Template not copying to shared libraries

Community Beginner ,
Feb 15, 2023 Feb 15, 2023

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I have a MOGRT that I want to add to a shared library for my co-workers to use, but it won't copy over. I was able to copy some lower thirds I made as a mogrt, and those copy over. I've been able to copy a version of this over before, but now I can't the updated version. I get a spinning wheel like it's copying, but then it never adds it. I've waited a few hours, thinking it may take time, but still nothing happens. I tried making a new version from after effects as well, thinking maybe it was corrupt. is there a file size limit? It's almost 2 GB.

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Community Beginner , Mar 19, 2024 Mar 19, 2024

🤦‍:male_sign: it was just too big so it didn't copy over to the cloud. 

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Adobe Employee ,
Mar 19, 2024 Mar 19, 2024

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Hello @_Johnny_R_ ,

Thanks for the message. Are you still having this issue with .mogrt files in the Library? If so, the team might need more info from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Community Beginner ,
Mar 19, 2024 Mar 19, 2024

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🤦‍:male_sign: it was just too big so it didn't copy over to the cloud. 

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Adobe Employee ,
Mar 19, 2024 Mar 19, 2024

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Wow. Maybe it contained a big media file. I've seen things like that before. Sorry, that happened. Thanks for reporting back.

 

Cheers,
Kevin

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