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mp4 video does not open in premiere pro for mac.

Community Beginner ,
Nov 08, 2022 Nov 08, 2022

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Can not open a video (downloaded from youtube) on adobe premiere on my macbookpro/HighSierra 10.13.6. Can anyone help?

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Formats , How to , Import

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Adobe Employee ,
Nov 08, 2022 Nov 08, 2022

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Hey hSingh,

 

Sorry about the issue. Which version of Premiere Pro are you currently using? Do you see any error codes or messages while importing the video? Please try transcoding the video using ShutterEncoder or Handbrake and let us know if you're still experiencing the issue.

 

Thanks,

Ishan

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Community Beginner ,
Nov 09, 2022 Nov 09, 2022

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Ishan thank you for responding.

I finally managed to open it but unsure the path to do so.

Will need to redo and analyse where I was making the error.

 

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