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MPEG-2 File issue

New Here ,
Mar 02, 2023 Mar 02, 2023

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Have 6 PC's - Use export MPEG-2 (HD-1080i 29.97 Broadcast) to our older Grass Valley video server.

It's the only file type it will accept. 

Having an issue related to file compatability with versions of Premiere.

The 3 machines on Premiere V23.0 Build 63 work great. Files flow fine to allow playback on the server.

2 Machines are on 23.1 Build 86 and 1 machine is on V23.2 Build 69. Files exported from these machines don't seem to be compadable with our video server. They will not import or playback.

Compared the files with Media Info but not seeing any differences with the MPEG-2 files. Also tried Media Encoder. Older version(23.0) works fine newer versions(23.1 & 23.2) do not. Exported the MPEG-2 setting from the older software to the newest, no luck.

Any ideas?

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correct answers 1 Pinned Reply

Adobe Employee , Apr 26, 2024 Apr 26, 2024

Hello @James25029529cw82,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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Adobe Employee ,
Apr 26, 2024 Apr 26, 2024

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Hello @James25029529cw82,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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