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MSVCP110.dll was not found

New Here ,
Jul 26, 2021 Jul 26, 2021

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Ever since a windows update a month or two ago, whenever I try to start up Premiere pro I get the system error which reads: "The code execution cannot proceed because MSVCO110.dll was not found. Reinstalling the program may fix this problem." 

 

I've tried reinstalling Pro and even Creative Cloud without any success. I need a solution to this otherwise I can't justify continuing my monthly subscription for a program I can't even use. 

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Crash, Error or problem

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Adobe Community Professional ,
Jul 26, 2021 Jul 26, 2021

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New Here ,
Jul 26, 2021 Jul 26, 2021

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Yep been getting the exact same issue whole day. I did uninstall and then clean install everyting, I even tried the method suggested here: https://helpx.adobe.com/creative-cloud/kb/missing-msvcp110dll.html but I just get error "It has already been installed"....

 

Moderator note: I had to edit your post for content. Please review our community guidelines.

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Adobe Employee ,
Jul 26, 2021 Jul 26, 2021

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Hello,

Sorry for the issue. If you need immediate assistance with this issue, kindly contact us here. If you are still having trouble reaching us for troubleshooting this issue directly, please send me a message.

 

To forewarn you, troubleshooting this problem is that it is sometimes very difficult to defeat. We have seen many times that it takes a complete reinstallation of Windows and Premiere Pro to completely get rid of the problem. Please contact us and we will go through any other troubleshooting steps, before this step might need to be taken.

 

Thank You,

Kevin

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