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Multichannel Audio 3 and 4 not working

Community Beginner ,
Mar 27, 2021 Mar 27, 2021

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Hello, 

 

I'm having an issue with creating a 4 track multichannel sequence, where the audio on track 3 and 4 donsen't produce any sound from my speakers. The levels are animating, which implies that the sound is being registered, but I can't hear anything. Am I missing a simple setting somewhere? Or have I stumbled into a really complex issue?

 

 I followed this guide to create my sequences, and I've followed it to the letter.

https://www.youtube.com/watch?v=0v9dQ4xQi2c

 

Everything appears to be working the way he descibed it in the video, I have 4 channels in the audio meters, and like I said, the bars on A3 and A4 are animating up and down as normal, impluying sound is there, but I can't hear anything.

 

Any help would be greatly appreciated, Thanks!

http://bit.ly/2ryIXrD - Learn how to export multiple audio channels in Premiere Pro. It allows for easy future revisions, as you can adjust music and dialogue separately. FOLLOW PREMIUMBEAT: Facebook - http://bit.ly/2qlFv5K Twitter - http://bit.ly/2rksBmv Instagram - http://bit.ly/2rahI9C MORE ...
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Audio , Editing , Error or problem

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correct answers 1 Correct answer

Community Expert , Mar 27, 2021 Mar 27, 2021

What you need is a stereo sequence rather than the 4 channel multitrack you have now. Most of the sequence settings can be changed on existing sequences except the master audio format. You have a choice, either make a blank stereo sequence and copy and paste your material from your original timeline, or just use your existing sequence and route all your audio to outputs 1 and 2. Change the red circled to 1 and 2

 

Output 1 and 2.PNG

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Community Expert ,
Mar 27, 2021 Mar 27, 2021

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Could we have a screenshot of your track mixer.

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Community Beginner ,
Mar 27, 2021 Mar 27, 2021

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Hi Richard, 

Thanks for getting back to me, here is a screen shot of the set up, let me know if you need to see anything else.

B

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Community Expert ,
Mar 27, 2021 Mar 27, 2021

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That's the clip mixer, could we have the track mixer. Could you use the image button on the forum so we don't have to download files.

Attach image.PNG

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Community Beginner ,
Mar 27, 2021 Mar 27, 2021

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Ah, appolgies! Here it is (I think)

 

Screenshot 2021-03-27 at 16.50.01.png

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Community Expert ,
Mar 27, 2021 Mar 27, 2021

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You have a 4 channel multitrack sequence so you need 4 outputs from your computer and four speakers, how is your audio hardware set up?

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Community Beginner ,
Mar 27, 2021 Mar 27, 2021

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Ah, ok. I just have a left and right speaker, and a sub, connected to the line out. Is there a way to map the output so that I can hear through the two I have? 

Screenshot 2021-03-27 at 17.01.53.png

 

 

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Community Expert ,
Mar 27, 2021 Mar 27, 2021

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What you need is a stereo sequence rather than the 4 channel multitrack you have now. Most of the sequence settings can be changed on existing sequences except the master audio format. You have a choice, either make a blank stereo sequence and copy and paste your material from your original timeline, or just use your existing sequence and route all your audio to outputs 1 and 2. Change the red circled to 1 and 2

 

Output 1 and 2.PNG

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Community Beginner ,
Mar 27, 2021 Mar 27, 2021

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AH!! Ok, I get it now. Thanks Richard, appreciate your help. That seems to have done the trick. 

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Community Beginner ,
May 06, 2022 May 06, 2022

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I have two editing laptops, one on which I can hear all channels in a multitrack sequence (an Acer Aspire v17 nitro https://www.acer.com/ac/en/CA/content/series/aspirevnitro) and one that can't (a Dell XPS 15 9500 https://www.dell.com/en-us/shop/dell-laptops/xps-15-laptop/spd/xps-15-9500-laptop/xn9500ecxps). Can someone explain why? Is it some software built into the Acer? Dolby? Is there some software I can download to trick my computer into playing all the ouputs through my headphones?

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