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MXF AUDIO ISSUES

New Here ,
Apr 27, 2021 Apr 27, 2021

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After updating to version 15.1.0 (Build48), the audio of imported MFX files is not good. It sounds broken and glitchy.

The same files work fine in version 14.9.0 (Build 52)

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Audio, Import

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Adobe Employee ,
Apr 27, 2021 Apr 27, 2021

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Hi abelb13485757,

 

Sorry for your issue.

Which camera was used to record the footage? Could you share a sample clip with us to test?

Looking forward to your response.

 

Thanks,

Nishu

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New Here ,
Apr 27, 2021 Apr 27, 2021

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Thank you for the reply.

The files are too big but here is a XMP it details everything about the camera.

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New Here ,
Apr 27, 2021 Apr 27, 2021

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sorry i meant to attach this xml

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Adobe Employee ,
Apr 30, 2021 Apr 30, 2021

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Thanks for getting back. We'd love to test the actual file. You can share a download link to the file. If you don't want it to be public, feel free to DM me the link.

Looking forward to your response.

 

Thanks,

Nishu

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Adobe Employee ,
Jun 25, 2021 Jun 25, 2021

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Hi abelb13485757,

 

Thanks for your patience. We were working on a similar issue that has been addressed in one of our Beta builds. You may install the latest Beta build from the Creative Cloud Desktop app to check if it's working properly. Please refer to this link to know more about Creative Cloud Beta.

 

Thanks,
Sumeet

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