Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


My Prem Pro keeps stalling at 'ImporterQuicktime.bundle' when launching

New Here ,
Jul 21, 2021 Jul 21, 2021

Copy link to clipboard

Copied

I have tried every single tutorial on YT. I've tried multiple accounts. I've got MacOS Big Sur (MacBook Pro 2018). My Prem Pro opened on my brother's laptop, so my account is working fine. Stuck. 

TOPICS
Crash, Editing, Error or problem, How to

Views

45

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 21, 2021 Jul 21, 2021

Copy link to clipboard

Copied

Hello,

Have you tried to uninstall and reinstall premiere pro?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 21, 2021 Jul 21, 2021

Copy link to clipboard

Copied

LATEST

Hey Fraser,

Sorry, my friend. A lot of the time, this is due to plug-ins that are not supported. Can you make sure all your plug-ins are updated?

 

Thanks,
Kevin

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines