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My premiere crashes everytime i zoom in or out on the timeline

New Here ,
Nov 15, 2021 Nov 15, 2021

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My premiere crashes everytime i zoom in or out on the timeline, i have a new mac mini and it has been crashing verytime i zoom. Tried updating, reinstalling, same problem everytime, extremely hard to work with it.  Any sugguestions on what to do or should I just use resolve from now on.?

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Crash , Error or problem , Freeze or hang , Hardware or GPU

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Community Expert ,
Nov 15, 2021 Nov 15, 2021

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Try resetting your Premiere preferences

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Explorer ,
Feb 25, 2022 Feb 25, 2022

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I have this same issue and it's driving me insane. 

 

I've reset my preferences, updated my GPU to studio drivers, bought a new hard drive enclosure, uninstalled all adobe programs, reinstalled windows, and I'm STILL having the same issue. 

 

Please someone from Adobe help. This has been happening for months and there's no end in sight. Seriously considering switching programs. 

 

Windows 10

RTX 3090 Studio Drivers (Latest 2022 Feb)

Ryzen 9 5950x

128GB DDR4 3600

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New Here ,
Mar 16, 2022 Mar 16, 2022

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are you using blackmagic raw?

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New Here ,
Oct 11, 2022 Oct 11, 2022

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I am having the same problem, everytime I zoom in and out... The footage is Blackmagic Raw, Braw.

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Community Expert ,
Oct 11, 2022 Oct 11, 2022

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here's a post from February but don't know if it still applies... but I'm guessing it does

https://community.adobe.com/t5/premiere-pro-discussions/braw-footage/m-p/12738074

 

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