My premiere crashes everytime i zoom in or out on the timeline

New Here ,
Nov 15, 2021 Nov 15, 2021

Copy link to clipboard

Copied

My premiere crashes everytime i zoom in or out on the timeline, i have a new mac mini and it has been crashing verytime i zoom. Tried updating, reinstalling, same problem everytime, extremely hard to work with it.  Any sugguestions on what to do or should I just use resolve from now on.?

TOPICS
Crash , Error or problem , Freeze or hang , Hardware or GPU

Views

247

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 15, 2021 Nov 15, 2021

Copy link to clipboard

Copied

Try resetting your Premiere preferences

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 25, 2022 Feb 25, 2022

Copy link to clipboard

Copied

I have this same issue and it's driving me insane. 

 

I've reset my preferences, updated my GPU to studio drivers, bought a new hard drive enclosure, uninstalled all adobe programs, reinstalled windows, and I'm STILL having the same issue. 

 

Please someone from Adobe help. This has been happening for months and there's no end in sight. Seriously considering switching programs. 

 

Windows 10

RTX 3090 Studio Drivers (Latest 2022 Feb)

Ryzen 9 5950x

128GB DDR4 3600

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 16, 2022 Mar 16, 2022

Copy link to clipboard

Copied

LATEST

are you using blackmagic raw?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines