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My Premiere Pro 2023 crashes for no reason

New Here ,
Jan 17, 2024 Jan 17, 2024

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Hi, I recently bought a new pc with Windows 11, when I edit in premiere 2023 after approximately 30 minutes the program crashes, no matter how many effects I add or not. This has never happened to me before, I tried allocating more ram and clearing cache, but it keeps crashing. I edit light reels, less than 30 seconds, so it can't be my pc capacity.

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correct answers 1 Pinned Reply

Adobe Employee , Feb 23, 2024 Feb 23, 2024

Hi DiegoM123!

Sorry about the crash. Do you see any error codes or messages when it crashes? Does it happen with a specific project? Have you already tried resetting preferences

 

Let us know. Happy to investigate further.

Thanks,

KR

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Adobe Employee ,
Feb 23, 2024 Feb 23, 2024

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Hi DiegoM123!

Sorry about the crash. Do you see any error codes or messages when it crashes? Does it happen with a specific project? Have you already tried resetting preferences

 

Let us know. Happy to investigate further.

Thanks,

KR

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