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4

My Premiere Pro 2023 crashes for no reason

New Here ,
Jan 17, 2024 Jan 17, 2024

Hi, I recently bought a new pc with Windows 11, when I edit in premiere 2023 after approximately 30 minutes the program crashes, no matter how many effects I add or not. This has never happened to me before, I tried allocating more ram and clearing cache, but it keeps crashing. I edit light reels, less than 30 seconds, so it can't be my pc capacity.

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correct answers 1 Pinned Reply

Adobe Employee , Feb 23, 2024 Feb 23, 2024

Hi DiegoM123!

Sorry about the crash. Do you see any error codes or messages when it crashes? Does it happen with a specific project? Have you already tried resetting preferences

 

Let us know. Happy to investigate further.

Thanks,

KR

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Adobe Employee ,
Feb 23, 2024 Feb 23, 2024
LATEST

Hi DiegoM123!

Sorry about the crash. Do you see any error codes or messages when it crashes? Does it happen with a specific project? Have you already tried resetting preferences

 

Let us know. Happy to investigate further.

Thanks,

KR

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines