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My premiere pro exports gets a black screen in my mediaplayer

New Here ,
Mar 17, 2024 Mar 17, 2024

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I have a problem with premiere pro. I can export my video, but if I want to check my export in the mediaplayer i hear only sounds/music and see no image only a black screen. Is there someone that can help my to fix this problem? 

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correct answers 1 Correct answer

New Here , Mar 17, 2024 Mar 17, 2024

The problem is solved, there was a new nvida studio driver update 551,76. After this update my problem was solved. Thanks for thinking along.

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Community Expert ,
Mar 17, 2024 Mar 17, 2024

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If you are using a Nvidia card with the current (551.61) studio driver, roll one driver back.

If not:

Please post comp specs, Premiere version and build.
Also screenshots of MediaInfo info in Treeview on footage used, sequence settings and export settings.

https://mediaarea.net/en/MediaInfo

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New Here ,
Mar 17, 2024 Mar 17, 2024

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The problem is solved, there was a new nvida studio driver update 551,76. After this update my problem was solved. Thanks for thinking along.

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Community Expert ,
Mar 17, 2024 Mar 17, 2024

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You installed the Game driver, not the Studio driver which is recommended.

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