My premiere pro project does not open

[Matthouuuu]

Hello everyone, I'm totally desperate so I'm allowing myself to post my problem here. I have been working on an edit for several days and when I want to open my project, opening Premiere Pro CC 2023 freezes (see screenshot). The loading bar is still stuck there. I cleared the caches, made space on my hard drive, tried to open the project on another computer, unfortunately still the same problem. I also tried using my automatic backups but the problem still exists. I also tried creating a new Premiere Pro project and importing it into a bin but in wine. I feel like this happened when I started importing After Effects files but nothing is certain.

If anyone could help me I would be very grateful.

Thanks in advance,

Matthieu

[Ryan Fritzsche]

I'm guessing you already tried this but I didn't see it in your original post but have you tried resetting your preferences?  One other thing, which you may have tried but I'm not entirely sure based on your post, is to not just rely on Premiere's "clean media cache" function in settings, but to physically open up the media cache AND the media cache database folders in finder and manually delete all the .ims and .cfa and whatever other files that could in anyway be associated with your project (I usually nuke everything that has a created date after I started the offending project).  The project may be hanging trying to load a corrupt database file.  

If that doesn't work, my next guess is that if you try to open the project without the media present (ie: unmount your media drive), the project may open.  I suspect it's hanging on trying to load a given piece of media.  That may or may not mean the media itself is corrupt, but if you can the project open with the media offline, and then re-mount your media drive without closing the project, and try to reconnect media files one element at a time, you will find the offending clip or media file. It may also be that if you can get the project open, w/ offline media, just the act of batch reconnecting could expel the issue.

One way to quickly check for media corruption might be to just create a clean blank project and impirt all the media.  If it all imports fine, then you'll know it's some clip corruption in the offending project.  

[Matthouuuu]

Thanks for your answer. I have already tried your advice but the problem is the same. I think I found the source of my problem since I saw this case on another forum. I have several audio tracks (10Gb) and I added mixer presets on them and they are too heavy for the computer. By any chance, do you think it's possible to remove its effects without opening the project?

[Ryan Fritzsche]

Unfortunately, my best guess would be to open the project with media offline but if you've already tried that and it didn't help, then I'm not sure what to say.

If you're using some audio plugins, I would think you could try uninstalling the plugins and then open the project.

My only other guess would be that maybe it's not truly hanging, but just taking a really long time because it's using memory swap to try to load the project.  So maybe just open it and let it sit there for an hour or however long it takes, and see if it does eventually load.

Do you have access to anyone with a more powerful machine who might be able to open the project for you and strip those fix, then send it back to you?

[Ishan Y]

Hey there,

I'm sorry to hear about this. Are you still experiencing this issue? I'd like to look into this for you if the problem still persists. 

Thanks,

Ishan