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my video renderer

Community Beginner ,
Oct 15, 2023 Oct 15, 2023

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my video renderer setting in not highlighted in Premiere Pro. I want to change it to software only. any suggestions?. thanks

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Community Expert ,
Oct 15, 2023 Oct 15, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop">

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Adobe Employee ,
Oct 16, 2023 Oct 16, 2023

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Hi @rupertmayo,

I apologize that you're having trouble. Is this a Mac with Apple Silicon? If so, sorry, Software Only is not available with that hardware.

 

Thanks,
Kevin

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Community Beginner ,
Oct 16, 2023 Oct 16, 2023

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It is a Mac laptop M1 Max

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Community Beginner ,
Oct 16, 2023 Oct 16, 2023

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it is an MAc Laptop M1 Max.  just bought it a couple years ago... i was able to change it to software only in the EXPORT area, video settings.....that fixed it so i could output....

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Adobe Employee ,
Oct 16, 2023 Oct 16, 2023

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Hi,

You need to boot into Rosetta mode for that to be enabled. Rosetta isn't available any longer. https://helpx.adobe.com/x-productkb/multi/system-requirements-dva-apps.html

 

Sorry about that.

 

Thanks.
Kevin

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