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Não consigo baixar os aplicativos

New Here ,
Aug 19, 2024 Aug 19, 2024

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Acabei de assinar o plano Adobe, porém não consigo baixar os aplicativos, pois supostamente meu Sistema Operacional não é compatível. Olhando nos requisitos mínimos e recomendados, consta que o Sistema Operacional correto seria o Windows 22H2 ou porterior, e o 22H2 é justamente o que eu tenho. Já procurei em vários lugares e não encontro uma resposta. Alguém poderia me ajudar?

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Adobe Employee ,
Aug 19, 2024 Aug 19, 2024

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Hi @Lincoln_santos - Can you try downloading the creative cloud desktop app from chrome.  Different browsers download packages in different ways that can cause conflicts.

 

Here is a link for some alternate ways to download, depending on your operating system

https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

 

Can you please post your full system specs if the above does not work for you.

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