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New Caption tool lagging and slow

Community Beginner ,
Jul 09, 2021 Jul 09, 2021

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Hello,

I have recently updated my Premiere Pro version to the newest one and discovered the new caption tool.

I started working with it and I realized that it is extremely laggy and slow. Every time I put a new caption or change a style, it almost feels like I need to way 30 seconds to 1 minute until the changes are processed and I can continue working. And this can become extremely tedious if there are a lot of captions to do for a longer piece of content.

I have heard different feedback on working with this tool, where some people really like it and others find it as buggy as I do.

My PC specs are also pretty good, this is not something that should slow down my work process.

 

Maybe there are some settings I am using incorrectly? I am not really sure what is the problem.

Can anyone help? 🙂 

TOPICS
Effects and Titles , Freeze or hang , Performance

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Community Expert ,
Jul 09, 2021 Jul 09, 2021

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This is not normal behavior for most users. But there are other reports of slow performance on editing or playback or freezes. I don't think anyone with the issue reported back as to whether there was any correlation between slow playback and number of captions, length of timeline, or complexity of assets.

 

I suspect that you have, but if not, test with a new project. I had an unrelated issue and staff could not reproduce the bug I reported unless they used my project file. I reset preferences and reset the captions workspace - all was well.

 

I would also do the clear the cache routine that is recommended anytime there is a new version.

 

If the issue persists, file a bug report.

https://adobe-video.uservoice.com/forums/911233-premiere-pro

 

Stan

 

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Community Beginner ,
Jul 11, 2021 Jul 11, 2021

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This happens basically in every composition that I try to use the caption tool, most of them are also extremely simple.

What happens is how you describe that other people have issues with it: "But there are other reports of slow performance on editing or playback or freezes." - sounds extremely similar to what happens in my composition.

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New Here ,
Aug 07, 2021 Aug 07, 2021

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Likewise I am experiencing super slow/laggy performance (close to unusable).

I am on a fast PC. 

 

Have cleared Cache, restarted etc.

Am working on Proxy files, playback quality is at 1/4. 

Still now good 😞

 

v15.4.0 Build 47

 

 

 

 

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Community Beginner ,
Jun 26, 2022 Jun 26, 2022

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I have the same issue. Extremely laggy when I add a srt file. I have a solid GPU and other specs, but holy hell it's sooooo slow.

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Community Expert ,
Jun 26, 2022 Jun 26, 2022

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Cklewis,

 

It has been difficult for me to replicate these problems, and some users reported that recent updates improved performance.

 

What version of PR are you running? How long is the sequence? How many captions in the SRT?

 

Stan

 

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Community Beginner ,
Oct 10, 2022 Oct 10, 2022

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Hi, sorry I had no idea anyone replied to me. Unfortunately, the issue persists. The sequences are roughly 50 minutes mp4 (tv show) and the subtitles are srt. The only workaround I've figured out is dragging the SRT to a new sequence, then immediately clicking out of the sequence otherwise premiere will basically freeze. I then put that sequence above my main sequence to be the subtitles.

 

Any sequence with Premiere's subs will nearly freeze premiere up and until I click elsewhere.

 

 

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Community Expert ,
Oct 11, 2022 Oct 11, 2022

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Welcome back! lol.

 

What version of PR are you running. That can matter.

 

Is this happening in new projects you have created? If not, create a test project and see what happens there.

 

Stan

 

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Community Beginner ,
Oct 17, 2022 Oct 17, 2022

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Hi, I'm fully updating running the latest version of everything, so v 22.6.2

I've cleaned my media cache and still the same issue.

 

On top of that, the other thing is despite updating the srt files, the changes aren't reflected in premiere. I tried making them offline and relinking them but the subtitles don't get updated either

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Community Expert ,
Oct 17, 2022 Oct 17, 2022

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> despite updating the srt files, the changes aren't reflected in premiere. I tried making them offline and relinking them but the subtitles don't get updated either

 

I'm not sure what you mean. If you're going to import an updated srt, treat it like a new srt. Delete or disable to old Caption Track. Import the new one. Are you saying in spite of doing that, the captions are the old ones?

 

> I then put that sequence above my main sequence to be the subtitles.

 

I'm assuming  you are nesting the sequence with the Caption Track, so you now have a video track with the captions showing (i.e. burn in only).

 

How many captions in the srt?

 

Stan

 

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Community Beginner ,
Oct 17, 2022 Oct 17, 2022

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LATEST
quote

> despite updating the srt files, the changes aren't reflected in premiere. I tried making them offline and relinking them but the subtitles don't get updated either

So I've had to update the subtitles a few times.

1. First, I tried to update the .srt file in an external app. I noticed this doesn't get updated in Premeire as it doesn't seem to care the .srt has been modified. Therefore no subtitles are changed

2. I tried to make the .srt file I imported in premiere offline, then relinking it hoping the subtitles get updated. They don't unfortunately. I tried to use "replace footage" on the same updated .srt file but no changes are made to the subtitles.

3. It seems like any time I make changes to the .srt file, I have to delete the subtitles then re-import them. This is highly ineffecient, especially since subtitles make premiere come to a screeching halt for me. It's frustrating to have to manually delete and add each time I make a change.

 

quote

I'm assuming  you are nesting the sequence with the Caption Track, so you now have a video track with the captions showing (i.e. burn in only).

 

How many captions in the srt?

Stan

It's for about a 50 minute video, so over 600 captions

 

And yes, I made a sequence with only the subtitles. Then I use that sequence and stack it above the video file. If I don't do it this way, it would be impossible to edit because premiere gets so slow you can't even do anything. This is on a computer with pretty decent specs (32 GB of RAM, Geforce RTX 2060). Something is clearly wrong with the captions

 

Another odd thing I've noticed is that when I search .srt in the search bar in the panel with all my media, premiere doesn't even list all of the .srt files. So weird

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Adobe Employee ,
Jun 26, 2022 Jun 26, 2022

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How long is your sequence? I have issues with really long sequences, like my 3-hour rough cut. I hope you can get this addressed, but in the meantime, try shorter sequences, then join them later.

 

Cheers,
Kevin

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Community Beginner ,
Oct 10, 2022 Oct 10, 2022

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Hi, sorry I had no idea anyone replied to me. My sequence is about 50 minutes. No effects applied. Captions are EXTREMELY slow, like freezes all of premiere unless I click to another sequence. Is there a video I could send to show you how bad it is?

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Community Expert ,
Jun 26, 2022 Jun 26, 2022

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Have you tried resetting preferences and/or reseting your workspace?
Reset your preferences by holding shift+alt (or option) when you launch Premiere

 

 

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