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New Premiere version using over 100% CPU

Community Beginner ,
Oct 30, 2022 Oct 30, 2022

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Hello, the version of Premiere running on my edit machine recently auto updated to the 2023 version and I've been having a complete nightmare with it since. It randomly completely maxes out the CPU (currently at 155% looking at the Activity Monitor) and nothing will play back. It's nothing to do with hardware (brand new top spec Mac Studio) and I can't find any kind of fix. I'm literally about to have a panic attack as I have a major project due to be delivered to a client in a week which is currently looking impossible if this problem persists. This might finally be the straw that makes me give up on Premiere and go elsewhere!

 

Any suggestions?

TOPICS
Editing , Error or problem , Freeze or hang

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Community Expert ,
Oct 30, 2022 Oct 30, 2022

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Community Beginner ,
Oct 30, 2022 Oct 30, 2022

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I asked for help? I gave my problem and asked if anyone had any suggestions unless I missed something?

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Community Beginner ,
Oct 30, 2022 Oct 30, 2022

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To repeat again. My machine recently auto-updated to Premiere Pro 2023 (so 23.0.0) and it's now randomly maxing out my CPU (currently at 155%). It's a brand new Mac Studio (top spec) so nothing to do with the hardware. Any suggestions?

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Community Expert ,
Oct 30, 2022 Oct 30, 2022

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Sorry to hear that you are having issues with Premiere Pro.

 

Did the prior version work as expected?  If so, have you reinstalled it?

 

It's common to disable "Auto-update" as well as disable "Remove Old Versions" in Creative Cloud Desktop.

 

 

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Community Beginner ,
Oct 30, 2022 Oct 30, 2022

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Hi Warren, thanks for your reply. I've now disabled the auto-update feature although unfortunately not soon enough for to have updated and for me to continuing to work on the project for a day in the new 23.0.0 version so now the project won't reopen in the older version. The project is a massive feature length film and as such I'm struggling to export as an XML but I'm also reluctant to use that as a work around as I don't want it to affect the structure at all. The project worked flawlessly up until this point.

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Community Expert ,
Oct 30, 2022 Oct 30, 2022

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Community Expert ,
Oct 30, 2022 Oct 30, 2022

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Premiere Pro prompts us to save a new project file, appending a "_1" to the current project filename.  

 

Assuming you did not write over the older version project file, you should have both the newer version project and the prior version project.

 

If that's not the case, you'll have to follow the instuctions that Ann Bens linked to.

 

You can have both the newest version of Premiere Pro open and the prior version open at the same time if you need to compare changes that were made since the new version was installed.

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Engaged ,
Oct 31, 2022 Oct 31, 2022

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I had this same problem on my system. Try turning off "High Quality Playback" and see if that helps. Yes, it's opposite of what they had been doing in 2022, but I did it this morning and it fixed my playback issues. You can leave playback set to Full resolution though.

 

Maybe this will help.

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