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New "Audio Enhacement" doesn't work

New Here ,
Jul 07, 2024 Jul 07, 2024

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It just doesn't work, I get that progressbar that's always stuck at 0%.

 

JoaquinLaser_0-1720399597809.png

 

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Adobe Employee , Jul 08, 2024 Jul 08, 2024

Hi, it looks like the download of the Enhance Speech module through Creative Cloud Desktop does not work.

Do you have Creative Cloud Desktop installed and up to date?

 

If this still does not work you can download the model manually as described here: Betreff: queueing download from enhanced speech fr... - Adobe Community - 14510111

 

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Adobe Employee ,
Jul 08, 2024 Jul 08, 2024

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Hi, it looks like the download of the Enhance Speech module through Creative Cloud Desktop does not work.

Do you have Creative Cloud Desktop installed and up to date?

 

If this still does not work you can download the model manually as described here: Betreff: queueing download from enhanced speech fr... - Adobe Community - 14510111

 

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Adobe Employee ,
Jul 08, 2024 Jul 08, 2024

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Hi @JoaquinLaser,

I read your bug report. Please continue to work with developers on the thread to solve this issue. I hope we can get this fixed for you as soon as possible. Sorry for the frustration.

 

I'll move this thread to the "Discussions" forum for further troubleshooting. I hope everything is going OK with your current projects.

 

Thanks,
Kevin

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