New Update, play back not working

New Here ,
Jun 24, 2022 Jun 24, 2022

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opened up the new version of Premiere and video will not play back. it just freezes and I can't do any edited which means the program is useless!!! does there need to be a new update to fix this last crap updarte??????

 

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Editing , Freeze or hang

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correct answers 1 Correct answer

Participant , Jun 24, 2022 Jun 24, 2022

Don't run updates when you have editing work to do.

 

Try:

- restarting your computer

- Creating a new project

- clear your cache

- reset preferences

- re-install PP

 

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Participant ,
Jun 24, 2022 Jun 24, 2022

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Don't run updates when you have editing work to do.

 

Try:

- restarting your computer

- Creating a new project

- clear your cache

- reset preferences

- re-install PP

 

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New Here ,
Jun 24, 2022 Jun 24, 2022

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i reinstalled, cleared the cache and reinstalled, it now works. thank you for the info

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