No audio in exported files

New Here ,
May 12, 2022 May 12, 2022

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Hi

I'm using Premiere Pro 2022 but when I export the files, there is no audio at all. I have tried several projects but the problem remains. I hear audio in Premiere Pro but not in the exported mpeg4 file.

What could be wrong?

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Audio , Error or problem , Export

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Adobe Community Professional ,
May 12, 2022 May 12, 2022

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Please post a screenshot of your export settings.

 

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New Here ,
May 12, 2022 May 12, 2022

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I have changed the Audio Format settings from mpeg to AAC but both exports are without audio.export settings.JPG

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Adobe Employee ,
May 12, 2022 May 12, 2022

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Hi there!

Sorry about the issue. What type of media files are you editing (codec/ format, frame rate, frame size)? 

 

Let us know.

Thanks,

Kartika

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New Here ,
May 12, 2022 May 12, 2022

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It is originally from a Teams recording: The frame rate is 15 fps, frame size is 1920 x 1080.

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Adobe Community Professional ,
May 12, 2022 May 12, 2022

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What is the source of the audio files?

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New Here ,
May 12, 2022 May 12, 2022

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It is originally from a Teams recording, 32 000 Hz Stereo.

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