'No Dialogue found' still not working. I tried everything

[Cr@m123]

I have been struggling with this issue for ages. I need to transcribe my footage to make captions, but it doesn't work. It states: No dialogue found.
I checked this community for months for a solution and tried almost everything. For example:

• Re-install Premiere Pro
• Re-install the language package
• Change audio from stereo to dual mono
• Use media encoder to change the file type
• Trying old footage
• Trying different footage (video from my phone)

I'm at my wits end. Of course I'm using the latest version of Premiere Pro.

Is there someone who can help me fix this?

Marc

[Ishan Y]

Hey Marc,

I'm sorry to hear about this. Could you let me know what language the audio is in? In the Creative Cloud App, go to all apps, click the three dots under Premiere Pro, select Get add-ons, and check that the language pack for your audio language is installed. If it's already installed, try removing the module and installing it again. If that doesn't help, please let me know if you can share a sample project with a small source file for me to test.

Thanks,

Ishan

Please tag me (@) in your replies so that it notifies me and helps me respond promptly.

[Cr@m123]

@Ishan Y , thanks for your respons. As I stated in my original post, I already tried to re-install the language package. It's Dutch and it's re-installed. It unfortunately didn't make a difference.
How can I get a project and footage to you to try? My clips are pretty big (Canon R5-footage).

Marc

[Cr@m123]

Update

@Ishan Y, I had another videographer try my clip and on his computer and Premiere Pro the footage could be transcripted, so it has to do with a setting within Premiere Pro. I tried with and without my firewall enabled, but that didn't make a difference.

Has someone any ideas what I can try/do next?

[Ishan Y]

Could you try installing the latest Premiere Pro Beta and let us know if transcription works for you in that app version? Here's how: https://helpx.adobe.com/x-productkb/global/creative-cloud-beta.html

[Cr@m123]

I didn't have the time to try it yet. I hope that I can do it the coming days and then I get back to you.

[Cr@m123]

Hi @Ishan Y , I just tried it with the Beta-version of Premiere Pro, but no luck. It's not working there either.

[Stan Jones]

Cr@m123,

Thanks for the information you've provided. What computer/operating system? What was the system of the other videographer who tried your clip?

See this post for links to 2 staff posts for a special uninstall process that apparently helps some transcription problems.

https://community.adobe.com/t5/premiere-pro-discussions/p-after-update-premiere-pro-25-transcript-no...

I have no idea if this might help, but I think it is a way to be more certain that a bad language pack is fully refreshed.

@mattchristensen @Alexander_DVA 

If none of this is helping, find a smaller clip that fails, add to a new test project, and share that.

Stan

[Cr@m123]

@Stan Jones ,

I just tested the footage on my old desktop and transcribing worked just fine.

The specs of the desktop are:

Premiere Pro Version 23.5.0 (Build 56)

Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz   3.90 GHz

RAM: 16,0 GB

Type system: 64-bits, x64-processor

On my laptop (I saw another post and he had the same problem: desktop working, laptop not working) the same footage isn't transcribing:

Premiere Pro Version 25.1.0 (Build 73)

Processor: Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz   1.99 GHz

RAM: 20,0 GB

Type system: 64-bits, x64-processor

Ant thoughts?

[Stan Jones]

Cr@m123,

Sorry I did not follow up earlier.

What version of PR are you on now? Have you tried on both your systems?

Do you have a small clip to share?

You are still getting the "No dialogue" message? A screenshot of your Text panel, timeline, and program monitor might help.

Stan

[zlyrys]

Hi Marc,

Did you choose "Show program monitor transcript" in the Transcript Window?

Kind regards,
Marta

[Cr@m123]

Hi, there is no transcript and the shown option doesn't do anything. Thanks for your response though.

[Enlightened_fantasy9728]

Same issue here, but this worked for me:

I told Premiere to "create captions from transcript" in the Captions-tab even if there wasn't a transcript yet. At that point Premiere startet to process the speech to text transcript.

[Sumeet Kumar Choubey]

Hi there,

Thanks for sharing your findings! Are you also getting the "No Dialogue found" error? Is this happening with any specific media/language or all of them?

Thanks,

Sumeet

[Cr@m123]

Unfortunately, that didn't work for me. But thanks for your reply.