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No Feedback from Premiere Pro after importing media

New Here ,
Sep 21, 2022 Sep 21, 2022

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Since last week I have massive issues. After importing media (audio, video, date of any type) no matter from which source, Premiere Pro crashes in a weird way. Programm stops giving visual feedback for any action. When I try to close Premiere, the programm asks me if I want to save changes and in that moment I see the changes (e.g. zooming into timeline, appyling a cut and so on). I did not change anything on my computer and bug appeared random in my eyes. I tried to reinstall premiere, downgraded to older versions, updated GPU drivers but nothing helped.

TOPICS
Crash , Editing , Error or problem , Freeze or hang , Import , Performance , User interface or workspaces

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Adobe Employee ,
Sep 21, 2022 Sep 21, 2022

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Hey Rouven,

 

Welcome to the community, and sorry for the issue. Which version of Premiere Pro are you currently using? Have you tried resetting your preferences and clearing the Media Cache? If that does not work, would it be possible for you to share a screen recording of the issue along with your system specifications (OS, OS version, CPU, GPU, RAM)?

 

Thanks,

Ishan

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