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No previews in the essential graphics section of premiere pro

Community Beginner ,
Jul 09, 2023 Jul 09, 2023

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No previews in the essential graphics section of premiere pro 
How can I fix
 
premeir.png
 
 
mer30968449mpj9_0-1688898472687.png

 

 

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correct answers 1 Correct answer

Adobe Employee , Jan 18, 2024 Jan 18, 2024

Hi @Ömer30968449mpj9 ,

 

We've implemented a fix for black thumbnails in 24.2.0 build 77. Please update to the latest beta version of Premiere Pro in the Creative Cloud app and let me know if this does or does not resolve the issue for you. 

 

Thanks!
Theresa

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Community Expert ,
Jul 09, 2023 Jul 09, 2023

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@Ömer30968449mpj9 this is the Photoshop forum, try the Premiere Pro forum

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Community Expert ,
Jul 09, 2023 Jul 09, 2023

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Moved to Premiere Pro.

 

Jane

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Community Beginner ,
Jul 12, 2023 Jul 12, 2023

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sorry tx

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Community Expert ,
Jul 09, 2023 Jul 09, 2023

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Do they show if you hover over them or click them?

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Community Beginner ,
Jul 12, 2023 Jul 12, 2023

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no it doesnt seem 

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Community Expert ,
Jul 13, 2023 Jul 13, 2023

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

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Adobe Employee ,
Jan 18, 2024 Jan 18, 2024

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Hi @Ömer30968449mpj9 ,

 

We've implemented a fix for black thumbnails in 24.2.0 build 77. Please update to the latest beta version of Premiere Pro in the Creative Cloud app and let me know if this does or does not resolve the issue for you. 

 

Thanks!
Theresa

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