No puedo instalar adobe premiere en una mac ( no pasa del lnstalador)

New Here ,
Feb 10, 2022 Feb 10, 2022

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Hola buenos días a todos

El día de hoy baje Adobe premiere ( la versión de prueba) al descargar el instalador lo ejecute en mi computadora, después abrió una interfaz que decía "double click the folder to install", lo clickee dos veces y no paso nada, lo intenté muchas veces y nada. ¿Alguién sabe que puede estar pasando?

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Adobe Community Professional ,
Feb 10, 2022 Feb 10, 2022

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I'm assuming you're on Windows. Did it install the Creative Cloud app? Can you run that?

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New Here ,
Feb 10, 2022 Feb 10, 2022

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i'm on mac. And the creative cloud app comes with premiere in the same installer

 

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Adobe Community Professional ,
Feb 10, 2022 Feb 10, 2022

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What if you rightclick - Open the app? You should be getting a prompt to confirm running the app.

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New Here ,
Feb 10, 2022 Feb 10, 2022

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I did, but the app doesn't run.

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Adobe Community Professional ,
Feb 10, 2022 Feb 10, 2022

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What version macOS? What is the age of this Mac?

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New Here ,
Feb 10, 2022 Feb 10, 2022

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Mac Os Catalina 10.15.7. I bougth it on 2015

 

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Adobe Community Professional ,
Feb 10, 2022 Feb 10, 2022

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Confirm your Mac meets the mimimum system requirements here: https://helpx.adobe.com/premiere-pro/system-requirements.html

 

If it does, go here: https://creativecloud.adobe.com/apps/download/creative-cloud

And the CC App will automatically download. Open the DMG, and run the Creative Cloud Installer.app

See if that one works.

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