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original video is longer than the imported version in premiere pro

New Here ,
Feb 20, 2023 Feb 20, 2023

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I've been trying to import some videos into premiere pro. The first one is 51 minutes long. As soon as I'm importing it into my premiere project the video's just 34 minutes long. The video drops a huge amount of frames every 6 seconds and the audio stops playing after 34 minutes (but without any other problems). 

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correct answers 1 Pinned Reply

Adobe Employee , Apr 25, 2024 Apr 25, 2024

Hello @Robert28495597j2sr,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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LEGEND ,
Feb 20, 2023 Feb 20, 2023

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What is the format/codec of that? And what captured it, screen-grab or camera or ... what?

 

Neil

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Adobe Employee ,
Apr 25, 2024 Apr 25, 2024

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Hello @Robert28495597j2sr,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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