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Hello.
my pc just reboot when i open Lumetri scopes... this will happen 100% of times.
my specs are
CPU : AMD Ryzen 9 5900X
Motherboard : Crosshair Hero VII WIFI
RAM : 32 gb
GPU : Nvidia GTX 3090
OS: Windows 10
HDD : MVE M2 samsung PCIE 4
since with my specs i should be able to use this softweare whitout any issues, i'm wondering if it's a bug? there is any way to fix it?
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Hey mirkor,
Welcome to the community. I understand how frustrating this must be. Could you let us know your current Nvidia driver and Premiere Pro version? Are there any error messages or a blue screen with a stop code? We're here to help. Just need some more info.
Thanks,
Ishan
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thank you for your help!
sure!
Premiere Pro Version : 23.2.0 (build 69)
Nvidia Driver version : 531.41
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forgot to say that there is no error message or blue screen, just pc freeze for few seconds than will be rebooted
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Thanks for sharing the info. Is the driver Studio or Game Ready one? If it's the Game Ready one, please try performing a clean installation of the most recent Studio Drivers. Have you overclocked your GPU, CPU, or RAM? If so, try rolling back to defaults.