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pipette de l'ultra Key qui ne fonctionne pas

Community Beginner ,
Apr 02, 2024 Apr 02, 2024

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Bonjour j'ai appliquer un effet ultra key sur une video mais la pipette de l'ultra key ne fonctionne pas, j'ai essayé de seléctionner mon fond vert et rien ne se passe. Merci d'avance pour votre réponse,

je suis assez embêté.

Dans les forums, ils conseillent de réintialiser les régalages et je l'ai fait mais cela ne marche pas quand même.

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correct answers 1 Pinned Reply

Adobe Employee , Apr 02, 2024 Apr 02, 2024

Hello @Paloma34403428aj1z,

I got your note. I tried reproducing the issue on macOS but could not. Are you on a PC? Please give specific details of your case so that it may be resolved ASAP. Info: How do I write a bug report?

 

Sorry for the issue.

 

Thanks,

Kevin

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Adobe Employee ,
Apr 02, 2024 Apr 02, 2024

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Hello @Paloma34403428aj1z,

I got your note. I tried reproducing the issue on macOS but could not. Are you on a PC? Please give specific details of your case so that it may be resolved ASAP. Info: How do I write a bug report?

 

Sorry for the issue.

 

Thanks,

Kevin

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Adobe Employee ,
Jun 17, 2024 Jun 17, 2024

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Hello @Paloma34403428aj1z,

Thanks for the message. It’s been a while since you filed this bug. Are you still having this issue? If so, please let us know.


I'll move your post to the Discussions board while we await your information.
 
Thanks,

Kevin

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