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Playback Freezing when switching between monitors

Community Beginner ,
Mar 29, 2025 Mar 29, 2025

I work on 2 monitors. Typically I will have Premiere open on 1 monitor and something else on the second, whenever I tab out of premiere to select something on the second monitor when I try to play my video in premiere after doing that it doesn't play anything. I can still manipulate things like moving the timeline slider but nothing will change in the program window and no audio will play. Waiting anywhere from 10 to 30 seconds will unfreeze the playback and it will work as normal but it really interrupts the workflow. Is there a fix for this? I've had this issue in the past and it caused me to stop using premiere pro all together, I came back hoping to try again with the issue still persisting. Here is a post I made to reddit when it was happening if you need a video of exactly what I am describing the issue is still the same. 

 

https://www.reddit.com/r/premiere/comments/1bx0p7j/dual_monitor_problem_bug/

 

I am on the current version of premiere pro (25.1 currently)

I am on windows 11

To create the problem I have both tabbed out of premiere by going to another monitor and tabbing onto my wallpaper on the both monitors, same problem. 

 

I have tried to clear my cache, reset all preferences, uninstall + reinstall, and downgrade. My computer has an AMD Ryzen 7 7700X, 32 GB RAM, NVIDIA 3060 Ti

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correct answers 1 Correct answer

Community Beginner , Mar 30, 2025 Mar 30, 2025

Went to a support person and we found the problem. It was because I was storing video footage on an HDD and Premiere was on an SSD. While trying to work with my footage it was being slow because it was on the HDD. Should've thought of that but I'm just glad it's fixed now. 

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Community Beginner ,
Mar 30, 2025 Mar 30, 2025
LATEST

Went to a support person and we found the problem. It was because I was storing video footage on an HDD and Premiere was on an SSD. While trying to work with my footage it was being slow because it was on the HDD. Should've thought of that but I'm just glad it's fixed now. 

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