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Playback freezing

Community Beginner ,
Aug 27, 2021 Aug 27, 2021

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Hi,

 

I have an issue on my new computer, Premier pro all works fine but the playback often freezes, doesnt crash the system just stops playing, i have to save the project then reboot premier.

 

Any ideas? it's very annoying!!

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Error or problem, Freeze or hang

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correct answers 1 Correct answer

Adobe Community Professional , Aug 27, 2021 Aug 27, 2021
Las tarjetas iris no son compatibles con Premiere pero no quiere decir que no ls puedes usar, lo unico que debes hacer es desactivar la aceleraion grafica y trabajar  normalmente. te adjunto una fotografia de lo que debes deactivar y puedes continuar trabajando siin problemas. espero esto te sirva Saludos Harold Silva

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Adobe Community Professional ,
Aug 27, 2021 Aug 27, 2021

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What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

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Community Beginner ,
Aug 27, 2021 Aug 27, 2021

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Hi,

 

32 GB ram

1TB SSD (virtually empty!)

Think pad L15 Gen2

11th Gen Intel Core i7-1165G7 @ 2.80GHz

Intel(R) Iris(R) Xe Graphics 1.0 GB

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Adobe Community Professional ,
Aug 27, 2021 Aug 27, 2021

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Las tarjetas iris no son compatibles con Premiere pero no quiere decir que no ls puedes usar, lo unico que debes hacer es desactivar la aceleraion grafica y trabajar  normalmente.

te adjunto una fotografia de lo que debes deactivar y puedes continuar trabajando siin problemas.

Screenshot_3.png

espero esto te sirva

Saludos
Harold Silva

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Community Beginner ,
Aug 27, 2021 Aug 27, 2021

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Gracias por tu ayuda

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Adobe Community Professional ,
Aug 27, 2021 Aug 27, 2021

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LATEST

Please write in English as this is an English-speaking forum!!!!

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