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1

❗Playhead don`t stop in the mode COMPARISON VIEW v. 23.1 | FIX IT BUG

Advisor ,
Jan 04, 2023 Jan 04, 2023

When comparing frames in the COMPARISON VIEW mode, during the display of two frames during playback, the Playhead does not stop and continues to play further in v. 23 Premiere.

This situation is also observed after deleting the cache and restarting Premiere. Fix it.

Screenshot 2023-01-04 072244.png

 

[Moderator note: bugs can be totally dependent on small detials, so for ALL bug posts, please give enough details to make the post worth posting. OS/CPU/RAM/GPU, media used, any third-party plugins or effects used for starters.]

TOPICS
Crash , Editing , Error or problem , Formats , Freeze or hang , Performance , User interface or workspaces
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correct answers 1 Pinned Reply

Adobe Employee , Mar 26, 2024 Mar 26, 2024

Hello @Baffy19,

Thanks for the message. I apologize for the lack of response to this bug report. Are you still having this issue? The team will need more info from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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LEGEND ,
Jan 04, 2023 Jan 04, 2023

Just for the record, I can't replicate on my Win10 rigs, either desktop (Ryzen 3960x, 2080Ti) or laptop (4-year old Acer Predator w 2080Ti).

 

What is your rig there?

 

Neil

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Advisor ,
Jan 04, 2023 Jan 04, 2023

Win 11, 22H2, build - 22621.963, Intel - i9 9900 k, GPU - RTX 2070 Super, M.2 - Samsung 970 Evo Plus 3500 mb/s, RAM - Hyper 32 Gb 3000 Mh.

During playback in the Camparison View mode, the Playhead does not stop and sometimes it is not possible to stop it. Reboot only. This is a big problem. Now I am engaged in color correction of the material and damn it, it is impossible to compare the frames with each other.

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Advisor ,
Jan 04, 2023 Jan 04, 2023

Win 11, 22H2, build - 22621.963, Intel - i9 9900 k, GPU - RTX 2070 Super, M.2 - Samsung 970 Evo Plus 3500 mb/s, RAM - Hyper 32 Gb 3000 Mh.

I don't use any additional plugins. Only native Premiere tools, which I suffer with every time. Now it is not suitable for professional color correction of the material. When will there be a normal non-faulty workable Premiere for full-fledged work. If this continues, I will change Premiere to DaVinci. There are definitely no such problems that I face daily in Premiere.

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LEGEND ,
Jan 04, 2023 Jan 04, 2023

Yowza ... that would drive anyone around the bend ...

 

Neil

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Adobe Employee ,
Mar 26, 2024 Mar 26, 2024
LATEST

Hello @Baffy19,

Thanks for the message. I apologize for the lack of response to this bug report. Are you still having this issue? The team will need more info from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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