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Playhead frozen

New Here ,
Nov 04, 2025 Nov 04, 2025

The playhead is on a coffee break, making me wait forever to see it work!

TOPICS
Crash , Editing , Error or problem , Freeze or hang , Performance
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Community Expert ,
Nov 04, 2025 Nov 04, 2025

Please answer these questions.

How to Report a Problem

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New Here ,
Nov 04, 2025 Nov 04, 2025

Playhead freezes (no movement) for ~5–30 seconds after pressing Play. Audio/video stutters during freeze. After the delay the playhead jumps and playback resumes normally. This occurs in multiple projects and with different media. 

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Adobe Employee ,
Nov 19, 2025 Nov 19, 2025
LATEST

Sorry for the frustration, Abheesh!

Try resetting preferences and clearing cache: https://adobe.ly/4ppRvxv

Or check out this video with some suggestions on how to help with choppy playback: https://adobe.ly/49ZDOR5

 

Hope this helps,

Caroline

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