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Hi All,
I've recently started collecting clips on my Playstation 4 for editing.
Now the issue is when I import said clips into Premiere, if it is a full 10-minute video the audio will cut out after a certain time. (image attached)
Now this issue does not happen if I trim the clip in the PS4 Gallery (however, quality is severely reduced)
Is there a way to fix it without converting it? The clip plays fine in all media players with no loss of sound.
Hi Chris-AndrewGrantLLP,
Clear the Media Cache & try importing the files again into Premiere Pro.
Instructions:FAQ: How to clean media cache files .
If issue persists, we need to transcode the files using Handbrake to Mp4 & import into Premiere Pro.
To my knowledge, handbrake transcode may not reduce the quality.
Please let us know the status.
Thanks,
Vidya Sagar.
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When importing clips you need to let it conform completely before doing anything.
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Hi Ann,
I do let them conform, I even leave them for several minutes. I will try with another clip now to confirm.
*EDIT*
Just let it conform completely before selecting it.
Same issue.
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Hi Chris-AndrewGrantLLP,
Clear the Media Cache & try importing the files again into Premiere Pro.
Instructions:FAQ: How to clean media cache files .
If issue persists, we need to transcode the files using Handbrake to Mp4 & import into Premiere Pro.
To my knowledge, handbrake transcode may not reduce the quality.
Please let us know the status.
Thanks,
Vidya Sagar.
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Clearing the media cache doesn't seem to fix it. What settings in Handbrake do you recommend?
*EDIT
I've just converted via lossless in Handbrake and it has worked.
This is rather disappointing as I have to convert in a 3rd party piece of software just to be able to use on Premiere.