Poor playback performance with Sony footage and Premiere Pro 22.1.1

Explorer ,
Dec 14, 2021 Dec 14, 2021

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How can i rollback this update? because it lag as hell, render 1 frame on timeline for 20sec, instead of realtime playback as before update... Firstly you broke photoshop with luts, and now premiere pro, already switched this autuupdate option to off, but how to rollback to working versions?

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Adobe Employee ,
Dec 15, 2021 Dec 15, 2021

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Hello vladislavg20416418,

Sorry for the trouble. Have you tried deleting media cache with all projects closed? Are you viewing at "Full" or "High Quality" or at 1/2 res? If you are at 1/2, try Full.

 

You can always reinstall the previous version from the Creative Cloud desktop app and work with that. Do you need help rolling back the project, as well? If so, you can use an export for FCP XML. Hope that helps.

 

Thanks,
Kevin 

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Explorer ,
Dec 15, 2021 Dec 15, 2021

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It does not matter full or 1/8 it won't playback footage at all, sony a7s3. It is just broken. I don't understand how this is possible to make such bad updates, do they even test them before release them. I hate that autoupdate, i can't remember any update which solves previous bugs without ruining  some basic features.

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Adobe Employee ,
Dec 15, 2021 Dec 15, 2021

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Hi,

Sorry about this. This worked before? Did you delete media cache yet?

 

There's something amiss with your workflow as most people have this version working OK. How about the media - what is the format? Is it 10-bit 4:2:2? Certain computers with certain GPUs cannot playback that footage natively very well. What's your system like? More info would help determine what's going on.

I'll move your post to the main forum to get it additional attention.

 

Thanks,
Kevin

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Explorer ,
Dec 16, 2021 Dec 16, 2021

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It was working fine before update, nothing changed, so issue is in the update, i downgraded to previous version, and dissable autoupdate. Don't want to be beta tester without warning)

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Community Beginner ,
Dec 16, 2021 Dec 16, 2021

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Same here. This first happened in v22 and I found a strange solution like installing 15.4.2. No playback issues in v22 when both versions are installed (v22 and 15.4.2). But in the latest update our dear adobe developers also broke this solution. So I downgraded it back to v22&15.4.2

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New Here ,
Jan 04, 2022 Jan 04, 2022

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Having similar problems with XAVC S-I 4K footage from the Sony FX3. It's absolutely not a system bottleneck problem (see specs of system below if you're inclined to wonder). XAVC-I footage from the FX6 in the same timeline plays buttery smooth, as it should. For that matter, ALL other footage from any camera I throw at the system plays back fine. It's definitely a problem with Premiere Pro, since the exact same footage from the same drives plays perfectly in Resolve or standalone in VLC player.

 

Basically - it goes like this: the footage doesn't even play a frame but once every few seconds. I have checked prefs and project settings for acceleration. I have manually cleaned all media files with Premiere Pro closed. Cache is dedicated to an nvme m.2 internal drive (1 Tb Samsung 970 Pro).

 

System specs: Ryzen 3950x, Win 10 64-Bit, 64 GB RAM, 10/Gbit footage drives are QNAP RAID5, Nvidia RTX 3080Ti GPU. Basically, this is a top-end workstation that has no other problems handling anything I do.

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Adobe Employee ,
Jan 07, 2022 Jan 07, 2022

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Hi hedegog,

Which Sony camera and what kind of footage? Can you tell us about your system too please? I hope we can help.

 

Thanks,

Kevin

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New Here ,
Jan 08, 2022 Jan 08, 2022

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Same exact thing with me, this only just started happening. I have done every single thing under the sun, everything above, and everything online. 

 

I uninstalled the lateest version and reinstalled 15 and it works fine. It is 100% the update. I have Sony Fx3. 

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Community Beginner ,
Apr 19, 2022 Apr 19, 2022

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I am having the same probably, and it is definitely specific to Sony footage. I'm currently working on a project with both Black Magic RAW footage and Sony 4K footage (I don't know which specific camera). The BM footage is no problem - ironically - while I can't scroll through the Sony footage, and it won't play smoothly at any resolution. This is a major problem for me right now. There's no way I can edit this.

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Community Expert ,
Apr 19, 2022 Apr 19, 2022

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Which Sony type media ... S-log-3.cine, what? And what hardware?

 

Neil

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