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Poor quality video when Exporting

New Here ,
Oct 22, 2020 Oct 22, 2020

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Hi I'm having real issues with the quality of my videos which is really frustrating. I've attached screenshots of the export settings - which as far as I can tell are correct. I've also attached images of how it looks when exported - really poor quality esp the captions 😞 Screenshot 2020-10-22 at 12.20.43.pngScreenshot 2020-10-22 at 12.21.41.png

Please help! Thank you

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Editing , Error or problem , Export

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Community Expert ,
Oct 22, 2020 Oct 22, 2020

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You have 2 issues.

Video resolution is of poststamp size. 512x288 is even smaller then regualar SD footage.

Bitrate is pretty low.

Also your video has variable framerate which might cause out of sync with the audio.

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New Here ,
Oct 22, 2020 Oct 22, 2020

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Thanks - how do I go about changing resolution and birate?

 

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Community Expert ,
Oct 22, 2020 Oct 22, 2020

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To change the resolution:

Reshoot the video at a higher resolution.

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New Here ,
Oct 22, 2020 Oct 22, 2020

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The video I have isn't the best quality but I'm confused why the captions have come out in such poor quality?

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Community Expert ,
Oct 22, 2020 Oct 22, 2020

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Your captions are of low quality to match the footage.

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New Here ,
Oct 22, 2020 Oct 22, 2020

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Is there anyway to change the quality of captions? - unforuntaley I can't change the quality of the video itself as that's what I have been given to work with. 

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Community Expert ,
Oct 22, 2020 Oct 22, 2020

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Dont think so, you cannot make anything out of nothing.

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Community Expert ,
Oct 22, 2020 Oct 22, 2020

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MIght want to ask your client for better better/higher resolution footage.

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