Porgram monitor UI keeps refreshing

Explorer ,
Jul 13, 2022 Jul 13, 2022

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Hi there,

 

Recently I came across this weird bug. When I have my rulers visible in the program monitor, the UI of the program monitor keeps refreshing a couple of times at random moments. This prevents me from doing anything for a couple of seconds before I can proceed working. Toggling off the rulers in the View window stops this from happening. I use the rulers a lot, so toggling on and off is not my preferred method. Trashing chache and preferences didn't help. Anyone encountered the same problem and / or has a fix? Thanks.

 

Premiere Pro 22.5.0

Windows 10

TOPICS
Freeze or hang , Performance , User interface or workspaces

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Adobe Employee ,
Jul 13, 2022 Jul 13, 2022

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Hey 7SBF,

 

Sorry about the issue. Can you share screenshots or a screen recording of this issue? That would help us get a better understanding of this issue. What are your system specifications (OS, CPU, GPU, RAM)? Let us know. We're here to help.

 

Regards,

Ishan

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Explorer ,
Jul 20, 2022 Jul 20, 2022

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Hey Ishan,

 

Thanks for your reply. I managed to capture a screen recording. As you can see the rulers are refreshing in the program monitor. Video is cropped: https://streamable.com/2bn6er

 

System specs:

Processor AMD Ryzen Threadripper 1920X 12-Core Processor 3.50 GHz
Installed RAM 32,0 GB

NVIDIA GeForce GTX 1080
System type 64-bit operating system, x64-based processor

Windows 10

 

Thanks.

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Adobe Employee ,
Jul 21, 2022 Jul 21, 2022

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Thanks for sharing the info. I see the issue in the screen recording that you shared. For testing purposes, could you go to File > Project Settings > General, switch the renderer to Mercury Playback Software Only, and let us know if you still see the issue?

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