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Possible bug with Quicktime proxies & Getty Stock footage

Contributor ,
Aug 10, 2022 Aug 10, 2022

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Having issues with Quicktime proxies suddenly slowing down my project - choppy playback, slow response, media not linking immediately etc.

 

In case anyone else is having this issue I seem to have narrowed the problem down to certain Getty Stock clips. Anything with a frame size 640x360 & 23.98 framerate immediately brings the system to a crawl BUT making H264 proxies instead of Quicktime returns everything back to normal!? Also, it only happens with 23.98fps footage, 25fps behaves just fine.

 

Tried this in a fresh project, same thing. Is this a bug?

 

Macbook Pro M1Pro 32GB

Monterey 12.4

Pr 22.5.0

TOPICS
Error or problem , Formats , Freeze or hang , Performance

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correct answers 1 Correct answer

Adobe Employee , Aug 10, 2022 Aug 10, 2022

Hey DJP2014,

 

Sorry about the poor experience, and thank you for letting us know. You're right, we're aware of a similar issue related to poor playback of Prores proxies, and the Premiere Pro team is working on fixing it. For the time being, please use the h.264 proxies.

 

Thanks,

Ishan 

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Adobe Employee ,
Aug 10, 2022 Aug 10, 2022

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Hey DJP2014,

 

Sorry about the poor experience, and thank you for letting us know. You're right, we're aware of a similar issue related to poor playback of Prores proxies, and the Premiere Pro team is working on fixing it. For the time being, please use the h.264 proxies.

 

Thanks,

Ishan 

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Contributor ,
Aug 11, 2022 Aug 11, 2022

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Will do, thanks for letting me know.

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New Here ,
Jul 25, 2023 Jul 25, 2023

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Any updates? I'm experiencing the same issue.

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