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PP 2023 closing on new project

New Here ,
Mar 02, 2023 Mar 02, 2023

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I don't know why, but Premiere Pro 2023 was working fine until recently. It closes whenever I try and start a new project now. I even tried reinstalling it, resetting the preferences, unchecking hardware acceleration. Everything and nothing is working.

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correct answers 1 Pinned Reply

Adobe Employee , Apr 26, 2024 Apr 26, 2024

Hello @Dragonofwolves,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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New Here ,
Mar 02, 2023 Mar 02, 2023

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And whats wierd is I installed the beta version to see if that works, and its working just fine.

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Adobe Employee ,
Apr 26, 2024 Apr 26, 2024

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Hello @Dragonofwolves,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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