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PP not loading 100%

New Here ,
Jul 16, 2021 Jul 16, 2021

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Hi, 
My PP will not load 100%. It's just freezing like in this picture. What to do? 

pp-notworking.PNG

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Freeze or hang

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Adobe Employee ,
Jul 16, 2021 Jul 16, 2021

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Hi there,

 

We're sorry about the poor experience. Please let us know the system specs (OS, CPU, GPU & RAM). Also, have you tried resetting app preferences to isolate any preference corruption issue that might be causing the app to misbehave?

 

Thanks,

Sumeet

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New Here ,
Jul 16, 2021 Jul 16, 2021

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THAT WORKED 🤩 THANKS 👏👏👏🥳

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New Here ,
Jul 16, 2021 Jul 16, 2021

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Nope 😓 It didn't work out... 
When I went to 'editing' /see picture) it started to freeze again. 
Nils5EA1_0-1626433085132.png

I can't move the cursor in the timeline. (see picture) 

Nils5EA1_1-1626433195911.png

It is really not working as it should and as it did before. 
I don't know what to do now. Any ideas? 




 

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New Here ,
Jul 16, 2021 Jul 16, 2021

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Please watch this video recording of my problem:

https://www.dropbox.com/s/7r9is7msarcjaj3/vid_20210716_130644.mp4?dl=0

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New Here ,
Jul 16, 2021 Jul 16, 2021

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LATEST
Adobe Premiere Pro Stuck timeline play head and buggy real time scrubbing glitch fixIf you use Adobe Premiere Pro you may have had a problem with scrubbing a...

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