PPro not seeing nvidia P6000 graphic card

New Here ,
Jul 06, 2022 Jul 06, 2022

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Hello All - 

 

the most currrent version of PPro on my computer is not seeing the graphics card. When I go to; file>project settings>general>renderer, my options are grayed out. When I open an older version of PPro (15.4.5, 14.9, etc.), those versions see the CUDA graphics card (specifically mercury playback engine GPU accceleration (CUDA) . I have uninstalled and reinstalled PPro several times, done a cold boot, but to no success. 

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Adobe Employee ,
Jul 07, 2022 Jul 07, 2022

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Hey Dan,

 

Sorry about the issue. Could you check if your GPU drivers are up to date? If so, please refer to the following link. Let us know if this helps.

 

Regards,

Ishan

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