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Premie pro verification

New Here ,
Mar 05, 2024 Mar 05, 2024

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Ive recently purchased a M2 macbook air. Ive downloaded the adobe suite and opened premire pro. Yet the "Verifying "adobe preimiere pro 2024"" dialog box will not finish. Im running the latest OS update and nothing will fix it.

 

Please help.

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Community Expert ,
Mar 06, 2024 Mar 06, 2024

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Do other Adobe apps open?

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Community Beginner ,
Mar 07, 2024 Mar 07, 2024

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When I play in the program it freezes and twitches, and this is a problem with the latest update and it doesn’t matter what video format you’re working with

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Adobe Employee ,
Mar 08, 2024 Mar 08, 2024

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Hello @Alexsandr Tsymbalist,

Thanks for writing in. Are you experiencing the same issue as the OP? Are you on macOS? Or is this a different problem? Please let us know.

 

Thanks,
Kevin

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Community Beginner ,
Mar 09, 2024 Mar 09, 2024

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Win11. The video just jerks and the audio gets stuck for several frames, even if you use a proxy! I don’t know what the reason is, what affected this. It happened after the update

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Adobe Employee ,
Mar 12, 2024 Mar 12, 2024

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Hey @Alexsandr Tsymbalist,

Thanks for the info. Your issue seems a little different. Try this. Choose Preferences > Audio Hardware and set the Default Input to "No Input." Then, click OK. Does it work OK now? Let me know. Hope so!

 

Thanks,
Kevin

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Community Beginner ,
Mar 19, 2024 Mar 19, 2024

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LATEST

Sorry for the long answer. I think I solved the problem! Thanks for help)))

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Adobe Employee ,
Mar 06, 2024 Mar 06, 2024

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That "Verifying..." progress bar is macOS running a check on the Premiere Pro application, and it all happens before any Adobe code is yet running. It is supposed to take only a few seconds and happen the first time you launch a new version.

 

Other than updating your OS (which you said you did) or trying a full system reboot I'm not sure what else to try. 

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