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Premier 6.5 no audio being captured. Video is capture ok.

New Here ,
Aug 10, 2022 Aug 10, 2022

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I am using Matrox capture cards. These are balanced audio XLR. The video is either analogue, component or SDI.

 

The video is captured ok and whilst I can hear the audio on the balanced output, no audio is being saved to the PC.

 

Having checked all the connections and settings, there is still no audio. I am also not seeing any confidence audio meters to ensure that this is being captured properly.

 

Any ideas would be greatly welcomed.

 

Thanks

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Error or problem , Import

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