Premier Pro and After Effects crashing after opening a project with any media in it

New Here ,
Mar 07, 2022 Mar 07, 2022

Copy link to clipboard

Copied

So when i open up either after effects or premier pro it crashes when i try to open up a project with any sort of file.

I have no idea what can cause the issue as the files are all perfectly fine.

TOPICS
Crash , Error or problem

Views

21

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 07, 2022 Mar 07, 2022

Copy link to clipboard

Copied

LATEST

Hi there!

Sorry about the crash. Can you let us know your system details (OS, CPU, RAM, GPU)? Do you see any error codes or messages when it crashes?

 

Let us know.

Thanks,

Kartika

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines