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Premier Pro crash

New Here ,
Sep 15, 2022 Sep 15, 2022

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Hello, 

I'm trying to troubleshoot why Premier Pro keeps crashing when editing video. I can't determine if this is related to lack of memory installed or if it's something else. 

 

The crash log shows: 

Process: Adobe Premiere Pro.exe [12904]
Path: C:\Program Files\Adobe\Adobe Premiere Pro 2022\Adobe Premiere Pro.exe
Product Version: 22.2.0.128
File Version: 22.2.0.128
Code Type: x64
Parent Process: explorer.exe [2152]


Date/Time: 2022-03-19 10:59:25 Mountain Daylight Time
OS Version: 10.0.19041.1566
Report ID:


Time Awake Since Boot: 286951 seconds


Crashed thread: 162 [21948] THREAD_PRIORITY_NORMAL


Exception Code: EXCEPTION_STACK_OVERFLOW
Exception Parameters: 0x00000001 0x514b7000
Exception Message: 3221225725 A new guard page for the stack cannot be created.

 

I've included the entire log file to this post

 

Thank you!

TOPICS
Crash , Hardware or GPU

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Community Expert ,
Sep 15, 2022 Sep 15, 2022

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A good way to help us help you is to share your system specs.

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New Here ,
Sep 15, 2022 Sep 15, 2022

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Ooops! Here they are:
CPU: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (8 virtual) (X64)
Memory: 16GB
Mobo: Gigabyte Technology Co., Ltd. Z87X-UD5H
GPU: RTX2060

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New Here ,
Sep 15, 2022 Sep 15, 2022

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LATEST

NVIDIA GeForce RTX 2060 

Driver Version: 30.0.15.1215

 

Intel HD Graphics 4600

Driver Version: 20.19.15.5171

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