I'm facing a problem with premiere pro 2022 (latest version/22.4.0) crashing my whole laptop. So, I have a dual screen setup (laptop + one external monitor) including about 2 months old laptop Asus ROG M16 (2022) (specs below). For a few days now, every time I open Premiere Pro everything works fine for some minutes, then the whole system freezes, both screens go black, and then after a minute or so the external monitor turns back on. The laptop's monitor stays black until I (hard) restart the system.
Currently, I'm working on a "team project" but there's the same problem with local projects.
I've already done some troubleshooting, but sadly nothing worked:
- I've updated all drivers (with Driver Easy program and also in Nvidia's GeForce experience software)
- I've reinstalled PremierePro
- I've monitored procesor and graphics (in Task Manager) and none of them seemed to be overloaded (they are high-end components after all)
I've tried to work with only the laptop screen for about 20 minutes (before the system crashed almost immediately) - and everything worked fine. Then I plugged the external monitor back in and it continued to work without any problems. So, it looks like everything's fine now although nothing has changed on my side. Weird. I expect the problem to reappear but for now thanks for your time and help.