Premier Pro Install Help?

New Here ,
Apr 21, 2022 Apr 21, 2022

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Hello. Ive recently subscribed, and own premier pro. However when i try opening the installer, and even run it as administrator, nothing happens. Just a quick blue loading circle, it dissapears, and that's that. 

 

Has anyone ever has the same issue, if so do you know of a fix? thank you so much. 

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correct answers 1 Correct answer

New Here , Apr 22, 2022 Apr 22, 2022
UPDATE, FIXED.  Almost directly after posting, I deleted all my installers, and downloaded the Adobe Creative Cloud software. From there I re-tried downloading Premiere Pro from the Creative Cloud software, it worked. Now I don't even need the software open to open Premiere Pro despite my past difficulties. If you are having a similar issue, download the Creative Cloud Software, do it from there. 

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Adobe Community Professional ,
Apr 22, 2022 Apr 22, 2022

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Your best bet is to contact support over chat.

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New Here ,
Apr 22, 2022 Apr 22, 2022

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UPDATE, FIXED. 

 

Almost directly after posting, I deleted all my installers, and downloaded the Adobe Creative Cloud software. From there I re-tried downloading Premiere Pro from the Creative Cloud software, it worked. Now I don't even need the software open to open Premiere Pro despite my past difficulties.

 

If you are having a similar issue, download the Creative Cloud Software, do it from there. 

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