PREMIER PRO is useless on my MACpro after updating to Catalina.

New Here ,
Apr 30, 2022 Apr 30, 2022

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PREMIER PRO has been totally unusable since I updated to Catalina!    Useless. Now I have to go back to AVID to edit anything.  I've tried all sorts of formats and sequence settings.   I've tried multiple drives,  various ports...    totally unusable.       MACpro 3.5 g 6 core with 64 Gig of memory.    10.15.7   

 

Please fix this!     i'm a professional editor and i'm stuck back on my AVID now.    I spend a lot of money to have a quality editing system... 

TOPICS
Crash , Editing , Error or problem , Formats , Freeze or hang , Performance , User interface or workspaces

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Adobe Employee ,
May 01, 2022 May 01, 2022

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Hi georgiahilton1,

 

We're sorry to hear about this. Let us know the version of Premiere Pro that you are using. Also, please elaborate the issue you are experiencing with Premiere Pro? Is it a performance issue, or are you experiencing app crashes? We're here to help, just need more info.

 

Thanks,

Sumeet

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