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Premier pro keeps crashing

New Here ,
Jun 25, 2021 Jun 25, 2021

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Hello all. I've been editing footage on my Alienware Aurora R7 and for some reason I'm having a heck of a time doing so, because premier keeps crashing. I've updated to studio drivers, changed playback to software, but it keeps rebooting my computer. What else can I do to fix this?

 

The error is in the image below.

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Crash, Error or problem

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Adobe Employee ,
Jun 25, 2021 Jun 25, 2021

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Hi Nile5C21,

 

Sorry to hear about this. Let us know the version of Premiere Pro that are you using & the system specs (CPU, GPU & RAM). Also, is it crashing while doing anything specific or is it random? 

 

Thanks,

Sumeet

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New Here ,
Jun 26, 2021 Jun 26, 2021

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LATEST

The version I have is 15.2

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