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Premier Pro keeps crashing

New Here ,
Jul 02, 2024 Jul 02, 2024

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Hi adobe community, hope everyone's doing great. I recently joined this community because i need to ask a question regarding Premiere Pro as i'm running a bloging site and i need to create and edit videos according to my blogs. I was using free mobile application to edit my short vidoes but i switched to Premiere Pro as i found it very facinating and useful so i started using it but today when i was editing a video on [removed by moderator], it keeps on crashing like after every 3-4mins and i lost all of  my struggles editing the video and also all the Label Colours of Premiere Pro are changed into darker. so is it jus me or its a real bug that must have to be fixed? plus kindly suggest any alternative version that will help me for the time being. thankyou 

 

Regards,

Rayan watts

 
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Crash , Editing

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Community Expert ,
Jul 02, 2024 Jul 02, 2024

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Sorry that you are running into issues. Can you please share your system info? Like OS and version, CPU, RAM, GPU vRAM, Pr version? Thanks. 

FAQ: What information should I provide when asking a question on this forum?
https://community.adobe.com/t5/premiere-pro-discussions/faq-what-information-should-i-provide-when-a...

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New Here ,
Jul 02, 2024 Jul 02, 2024

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Sure, its HP, Windows 11 Pro, Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz.

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Community Expert ,
Jul 02, 2024 Jul 02, 2024

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Okay, now we know you have Windows system with a 4 year old processor.

Still we mis RAM, GPU, vRAM, Pr version. And also add the codec of the footage you're editing and the sequence settings.

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