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Premier pro won't open

New Here ,
May 04, 2021 May 04, 2021

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hi, ever since yesterday my premier pro won't open up.

It says it's up to date, 

if I click on a saved project on the computer it opens up with the beta version.

Please help, I have so much work to do...

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Community Expert ,
May 04, 2021 May 04, 2021

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Hello,

Please try to delete adobe premiere and install it again.

 

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Community Expert ,
May 04, 2021 May 04, 2021

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When you open the Creative Cloud Desktop App, do you see Premiere Pro there?

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New Here ,
Dec 19, 2024 Dec 19, 2024

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Yes it shows it;s installed and up to date...Other programs will open like Photoshop but not PP.

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Adobe Employee ,
Dec 19, 2024 Dec 19, 2024

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Hi @davidnichols,

Thanks for the message. Have you ever had Premiere Pro installed on your computer before? If not, please let me know your computer specs. You can also press Shift at launch and delete the media cache and reset preferences. Let me know if that helps. I'll try to help you as best I can. Take care!

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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