Premiere 2022 - SRT not exporting

Community Beginner ,
Feb 21, 2022 Feb 21, 2022

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Any help is appreciated.

Steps I took:

1-transcript > transcribe sequence

2-create captions

3-caption preset "subtitle default"

4-format "subtitle"

Text and csv export worked fine.

SRT export opens finder for save-as but nothing saves.

 

I also:

1-highlighted captions track on timeline

2-file

3-export

4-captions

results:

"closed captions export error. error occurred while writing the following closed caption file:"

What did I do wrong?

Thank you for any help!

 

 

TOPICS
Editing , Effects and Titles , Error or problem , Export , Formats

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correct answers 1 Correct answer

Adobe Community Professional , Feb 22, 2022 Feb 22, 2022

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Community Beginner ,
Feb 21, 2022 Feb 21, 2022

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Hopefully someone will be able to help soon.

 

While I waited I decided to:

-create a new captions track

-instead of choosing "default" or "default subtitle" I used the CEA-608 format

-repeated above steps for export.

 

It heeded the exact same results.

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Adobe Community Professional ,
Feb 21, 2022 Feb 21, 2022

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I don't recall this being reported. Works fine for me (on Win10) in the latest 22.2.0 and previous.

 

Can you post a screenshot of your text panel, program monitor, and timeline? How are  you exporting the srt? From the Text Panel, captions tab? Or Export -> Media. Shouldn't matter....

Stan

 

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Community Beginner ,
Feb 22, 2022 Feb 22, 2022

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Hi Stan,
Thank you for responding to my inquiry.

I know nothing of what is or isn't reported and I'm very happy you aren't faced with this same challenge.

I'm sure I'm doing something incorrectly and I appreciate any help or advice so I can get my film sent off to its destination.

 

The first way I tried to export was from the "Captions" window.

With the window itself selected (it doesn't seem I have a choice to select a different window) I clicked the 3 dots in the upper right corner and clicked "export .srt" this takes me to my Finder (Mac of course) where I name the file and save it to a folder.

When I click "save" the Finder disappears, as it is supposed to, but no file is left behind.

 

The second way I tried was to select the captions track on the timeline, with the timeline selected, and did: file>export>captions. That is what heeded the error message of the second part of what I've written above.

 

Attached is a screenshot of the captions window as requested.

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Community Beginner ,
Feb 22, 2022 Feb 22, 2022

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I've seen a few write ups about open and closed captions.

I created the captions via the transcripts and the dialog boxes that associate with that task. In previous versions of the software it asked about open or closed, I didn't see that option on my journey here and maybe that is what I'm missing? When I try to export via the timeline the error message about closed captioning.

 

With this is mind this is why I chose to try another caption format (default was the first chosen, CEA608 was the second format chosen, both heeded the same results)

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Adobe Community Professional ,
Feb 22, 2022 Feb 22, 2022

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I was able to export a "subtitle" caption track and a 608 caption track by the Text panel and the file Export -> Captions method.

 

Do you see file extensions (here .srt) in Finder? In Windows, those can be turned off.

 

Can someone on Mac confirm this is working for Mac users?

 

Stan

 

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Adobe Community Professional ,
Feb 22, 2022 Feb 22, 2022

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Community Beginner ,
Feb 24, 2022 Feb 24, 2022

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Hi Stan,

I really appreciate you finding that post for me. That is exactly what happened.

Thank you so much for your help and support.

Best,

Christie

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