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Premiere 23.2 can't open projects

New Here ,
Mar 09, 2023 Mar 09, 2023

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Whenever I try to open any project Premiere hangs and leaves me with a black playback screen and a rotating pinwheel. Oddly, I can create new projects then import from old projects, but once those projects are saved they become equally inacesible. Clearing the media cache, downgrading or reinstalling premiere have not helped.

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correct answers 1 Pinned Reply

Adobe Employee , May 17, 2024 May 17, 2024

Hello @Nacho25108631osx7,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

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New Here ,
Mar 30, 2023 Mar 30, 2023

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Adobe sucks! Same thing happened to me. One of the reasons I switched to Davinci Resolve. This is unacceptable. 

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New Here ,
Mar 31, 2023 Mar 31, 2023

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This (major) issue hasn't be resolved, has it?

What the hell is Adobe doing? Loading projects, the basic function! And meanwhile, we pay.

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Adobe Employee ,
May 17, 2024 May 17, 2024

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Hello @Nacho25108631osx7,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

 

I'll move your post to the Discussions board while we await your information.

 

Thanks,


Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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