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Premiere blew my macbook pro speakers

Community Beginner ,
Nov 25, 2018 Nov 25, 2018

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I have a new 2 month old 15" MBP. I Was working on a project, macbook volume was about on half, when suddenly an audio bug occurred with really loud screatching noise and not letting me pause it. After it stopped, the speakers were really quiet, and after the next restart they're clearly blown. Initially I blamed the hardware, though the same thing happened a day later with my Sony 1000X-M3 headphones, luckily the headphones are ok, but that did give me a heart attack.

The situation is not ok, I am not happy. Adobe customer care chat is ridiculous.

MacBook Pro (15-inch, 2018)

Processor: 2,6 GHz Intel Core i7

Memory: 16 GB 2400 MHz DDR4

Graphics: Radeon Pro 560X 4096 MB; Intel UHD Graphics 630 1536 MB

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Hardware or GPU

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correct answers 1 Correct answer

Community Beginner , Feb 21, 2019 Feb 21, 2019
Hi Adobe Community,UPDATE: Adobe had a small number of user reports about an issue in Premiere Pro that could affect the speakers in the latest MacBook Pro. Adobe has released a patch via the Creative Cloud app to help address this issue. Please update to 13.0.3.  Thank you,- CM

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New Here ,
Feb 23, 2019 Feb 23, 2019

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yes this seems to be like a problem with the speaker or the soundboard..I have to send the computer to repair, but I use it all the time!

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New Here ,
Feb 23, 2019 Feb 23, 2019

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Also I don't have Mojave, i'm still on High Sierra

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New Here ,
Feb 24, 2019 Feb 24, 2019

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Today it happened to me again, using After Effect...just a small crack and then mono sound

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